Robotic Process Automation (RPA)

Definition

Robotic Process Automation (RPA) is a form of business process automation technology based on metaphorical software robots (bots) or on artificial intelligence (AI) / digital workers. It is used to automate repetitive, rule-based tasks.

Why It Matters

RPA can significantly improve efficiency and reduce errors by automating tedious manual tasks, freeing up human workers to focus on more complex and creative work.

Contextual Example

An HR department uses RPA to automate the employee onboarding process. A software "bot" can automatically create a new user account, grant access to the necessary systems, and send a welcome email, all without human intervention.

Common Misunderstandings

• RPA bots are not physical robots; they are software programs that interact with computer systems in the same way a human does (e.g., by clicking buttons and typing into fields).
• RPA is best for simple, repetitive tasks. It is different from more advanced AI-based automation that can handle more complex decision-making.